Messaging
Messaging
Chats, quick replies, contacts, and the lead panel.
Send and receive messages
Use Chats to handle multichannel conversations: Abiertos, Favoritos, Archivados and new conversations.
Quick replies
Create text and media shortcuts, and import or export replies as CSV or Excel.
Contacts and companies
Manage Contactos and Empresas, custom fields, and import from Excel or CSV.
Lead panel (drawer)
Walk through the drawer tabs: Principal, Buscar, Archivos, Tareas, Citas, Cotizaciones and more.
Transfer tickets and schedule messages
Reassign a ticket to another user or queue and schedule messages with date and attachments.
Email inbox
Connect accounts and manage inboxes in Correos electrónicos.