whapi.chat was built so sales and support teams can centralize WhatsApp, social media, and CRM in one place—with AI that actually helps.
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We saw teams lose sales because messages were scattered across phones with no shared history. We built whapi.chat so sales, support, and administration work from one panel—with automation and AI that help every day.
Talk to usWe build professional, accessible tools so any business in Latin America can compete with the speed of larger players.
Democratize sales and support automation via chat for Latin American businesses with professional, accessible tools.
Become the go-to platform for teams that sell and support via chat in the region, recognized for measurable results and close support.
Principles that guide product, support, and how we work with every customer.
We measure impact on sales, response times, and customer satisfaction.
Clear pricing, honest features, and direct communication with customers.
AI and automation that solve concrete problems, not empty promises.
Human support via WhatsApp and email, with implementers who understand your business.
We centralize WhatsApp, social media, CRM, and payment tools so your team works without jumping between apps.
We are a Meta Business Partner and follow best practices to run WhatsApp Business API with security and trust.
Our headquarters are in San Isidro, Lima. We work with companies in Peru, Mexico, Colombia, Chile, and across the region.
Av. Javier Prado Este 560, San Isidro, Lima
Talk to usAutomate sales, support, and workflows from one panel. Set up in minutes and take your business to the next level!
+2,400 teams already automate with whapi.chat
Hi, I’m Carlos Mendoza. Your latest promotion caught my attention—is it still available? I’d like to speak with a real person.
Hi, I’m Valeria Salas. I saw your Instagram ad and want the Pro promo, but I only have $180. Can I pay in installments?
1
Hi, I saw the TikTok video about the annual discount. I’m Miguel Torres—is the 40% still available for a 5-person company?
1
Hi, I’m Lucía Herrera from Facebook. I want the Growth pack—can you invoice Peru? My ID number is 12345678
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May 22, 2026
08:20 – 08:21 Great, Andrea! I’m interested. Send me the proposal with pricing and I’ll confirm today if we sign up.
Hi, I’m Carlos Mendoza. Your latest promotion caught my attention—is it still available? I’d like to speak with a real person.
Hi. Thanks for reaching out. I’m WhapiBot—the promotion is still active. An advisor will share more details shortly. Would you like a human agent to contact you now?
May 22, 2026 8:20 AM — WhapiBot set stage to 'New clients'
May 22, 2026 8:20 AM — WhapiBot set field 'Name' to 'Carlos Mendoza'
Hi Carlos, I’m Andrea Ruiz, sales advisor. Yes, the promo runs through Sunday with Enterprise and Pro plans. I’ll send the proposal today. Shall we review it now?
Great, Andrea! I’m interested. Send me the proposal with pricing and I’ll confirm today if we sign up.
May 22, 2026 8:21 AM — WhapiBot changed stage from 'New clients' to 'Interested clients'
Summary
Andrea called Carlos after WhatsApp to finalize numbers: she compared the Essential plan (USD 29, one channel) with the Business plan (USD 59, up to 3 channels and WhapiBot), applied the Sunday promo (first month at USD 47), and Carlos asked for the PDF proposal and payment link on WhatsApp to confirm today with his partner.
Hi Carlos, this is Andrea. I saw your message—I’m calling to give you pricing before sending the proposal.
Perfect, Andrea. How much is the Business plan with the promotion?
It’s USD 59 per month with up to 3 channels. With the Sunday promo, the first month comes to USD 47.
I have three sales reps. Wouldn’t Essential at USD 29 be enough?
Essential is a single WhatsApp Lite channel. For a shared team, Business fits better: unified inbox and up to 7 connections per channel.
Does it include WhapiBot and the integrations I saw on the site?
Yes—AI agents, Twilio, calendar, and payments are on Business. I’ll send the PDF and Mercado Pago link on WhatsApp.
Great. I’ll review it with my partner and confirm this afternoon.
09:05 – 09:08 Absolutely, Valeria! I’ll send the full proposal to [email protected] in the next few minutes.
Hi, I’m Valeria Salas. I saw your Instagram ad and want the Pro promo, but I only have $180. Can I pay in installments?
Hi, Valeria. I’m WhapiBot. The promo is still on and we can match your budget with interest-free installments. Would you like a human advisor to close today?
May 22, 2026 9:05 AM — WhapiBot set stage to 'New clients'
May 22, 2026 9:06 AM — WhapiBot set field 'Name' to 'Valeria Salas'
May 22, 2026 9:06 AM — WhapiBot set field 'Budget' to '$180'
Yes, please have a human advisor contact me.
Hi Valeria, I’m Andrea Ruiz, sales advisor. With $180 we can set up 3 installments and activate your plan today. Does that work for you?
Yes—could you send me all the details by email? I like to keep everything organized. My email is [email protected]
Absolutely, Valeria! I’ll send the full proposal to [email protected] in the next few minutes.
May 22, 2026 9:08 AM — WhapiBot set field 'Email' to '[email protected]'
May 22, 2026 9:08 AM — WhapiBot changed stage from 'New clients' to 'Interested clients'
10:12 – 10:15 Hi, Miguel. I’m Andrea, sales advisor at whapi.chat. Yes, the 40% applies to 5-user teams. I already have your tax ID and company name, so I’ll prepare the quote with the annual discount and onboarding included. Let me know if you have any questions.
Hi, I saw the TikTok video about the annual discount. I’m Miguel Torres—is the 40% still available for a 5-person company?
Hi, Miguel. I’m WhapiBot. The TikTok offer runs through Friday and includes free onboarding. Want an advisor to confirm final pricing with your tax ID?
May 22, 2026 10:12 AM — WhapiBot set stage to 'New clients'
May 22, 2026 10:12 AM — WhapiBot set field 'Name' to 'Miguel Torres'
Yes, my tax ID is 20612345678 and my company is Exportaciones Innovadoras S.A.C.
May 22, 2026 10:15 AM — WhapiBot changed stage from 'New clients' to 'Interested clients'
May 22, 2026 10:15 AM — WhapiBot set field 'Tax ID' to '20612345678'
May 22, 2026 10:15 AM — WhapiBot set field 'Company/companies' to 'Exportaciones Innovadoras S.A.C.'
Hi, Miguel. I’m Andrea, sales advisor at whapi.chat. Yes, the 40% applies to 5-user teams. I already have your tax ID and company name, so I’ll prepare the quote with the annual discount and onboarding included. Let me know if you have any questions.
11:40 – 11:43 Hi, Lucía. I’m Andrea, sales advisor. Yes, we can invoice Peru and you can pay by card or transfer. I already have the ID you shared, so I’ll prepare the Growth pack quote and send it here.
Hi, I’m Lucía Herrera from Facebook. I want the Growth pack—can you invoice Peru? My ID number is 12345678
Hi, Lucía. I’m WhapiBot. Yes, we invoice Peru with the Growth pack. Should I assign a sales advisor to send you a quote?
May 22, 2026 11:40 AM — WhapiBot set stage to 'New clients'
May 22, 2026 11:40 AM — WhapiBot set field 'Name' to 'Lucía Herrera'
May 22, 2026 11:40 AM — WhapiBot set field 'Country' to 'Peru'
May 22, 2026 11:40 AM — WhapiBot set field 'ID' to '12345678'
Yes, please
May 22, 2026 11:43 AM — WhapiBot changed stage from 'New clients' to 'Interested clients'
Hi, Lucía. I’m Andrea, sales advisor. Yes, we can invoice Peru and you can pay by card or transfer. I already have the ID you shared, so I’ll prepare the Growth pack quote and send it here.
Conversation #T1031
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What WhapiBot evaluated
The message combines a question about the active promotion and an explicit request to speak with a real person; primary intent is request information with human advisor handoff. Tone is friendly with clear buying interest. WhapiBot detects the name “Carlos Mendoza” in the text. It does not detect budget, email, or tax ID in this message; it records preference for a human agent.
WhapiBot runs lead field update. It sets Name = “Carlos Mendoza” and stage “New clients”. It does not extract email, budget, or tax ID at this point in the conversation.
Valeria requests the Pro plan with a $180 cap and asks about installments; intent is purchase negotiation with payment options. Tone is decisive and close-oriented. WhapiBot detects name, budget ($180), and email for sending the proposal. No spam signals.
WhapiBot runs lead field update. It sets Name = “Valeria Salas” and Budget = “$180”. It records Email = [email protected]. It moves the stage from “New clients” to “Interested clients” when she confirms interest in a human advisor.
Miguel asks about the 40% annual TikTok discount for a 5-person team; intent is pricing inquiry with enterprise discount. Tone is direct B2B. WhapiBot detects name and, from the lead message, tax ID and company name to build a quote.
WhapiBot runs lead field update. It sets Name = “Miguel Torres”. It records Tax ID = 20612345678 and Company = “Exportaciones Innovadoras S.A.C.”. It changes the stage to “Interested clients”.
Lucía requests the Growth pack with Peru invoicing and provides her ID in the message; intent is purchase with local billing. Tone is informative and quote-ready. WhapiBot detects name, country, and identity document.
WhapiBot runs lead field update. It sets Name = “Lucía Herrera”, Country = “Peru”, and ID = “12345678”. It sets stage “New clients” and updates it to “Interested clients” when the lead asks for an advisor.
Choose which number to call Carlos Mendoza · +51 999888777
