WhatsApp QR / Lite
QR code connection without official API
whapi.chat Included Multi-number QR Lite
Kommo Partial WABA only
Whaticket Included Multi-session
Leadsales Partial 1 number per account
Mercately Included
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Discover why whapi.chat stands as the best alternative against its competitors.
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49 key features to compare. See how whapi.chat stands out against its competitors.
| Feature |  whapi.chat | Kommo | Whaticket | Leadsales | Mercately |
|---|---|---|---|---|---|
| Channels and connectivity Conversation sources and payments connected to the inbox | |||||
| WhatsApp QR / Lite QR code connection without official API | Multi-number QR Lite | WABA only | Multi-session | 1 number per account | |
| WhatsApp Business API Official line with Meta templates and metrics | Official WABA | Certified BSP | With setup | Official API | WABA included |
| Web widget Embedded chat on your website | Native script | Basic | Limited | Web chat | |
| TikTok Business TikTok direct messages routed to the inbox | |||||
| Instagram, Facebook and Messenger Meta channels unified in one inbox | |||||
| E-commerce sync Catalog and orders from your online store | Shopify / Woo | Integrations | ML catalog | ||
| Digital payments Collect with payment gateways from operations | Mercado Pago and PayPal | Integrations | Mercado Libre/Pago | ||
| Chat and messaging Tools inside the conversation thread | |||||
| Schedule audio messages Send voice notes at a set date and time | Limited | Limited | Limited | ||
| Schedule file sends Scheduled attachments in the thread | Limited | ||||
| Internal notes Private team comments on the chat | Limited | Limited | Limited | ||
| Starred messages Flag key messages to revisit later | Limited | ||||
| Multimedia quick replies Shortcuts with text, image, audio, or video | Limited | Limited | Limited | Limited | |
| Sales closure Quoting, catalog, and sale tracking | |||||
| PDF quotes Generate and send quotes without leaving chat | Limited | ||||
| Product catalog Products with pricing in the sales thread | Limited | Limited | |||
| Quotes with calendar Schedule quote delivery or follow-up | Limited | ||||
| Lead → sale traceability Contact history through to closed deal | Limited | Limited | Limited | ||
| Send location Share a map pin in the conversation | Limited | Limited | |||
| Finance and collections Installments, debtors, and revenue projection | |||||
| Payment calendar Due dates and installments in calendar view | Pro plan | Limited | |||
| Debtor history Delinquency record per customer | |||||
| Income vs debt Collected vs outstanding balance by period | Limited | Limited | |||
| Cash flow projection Revenue estimate at 3, 6, and 12 months | Custom | ||||
| Sales performance Sales metrics and team performance | Top products | ||||
| Integrated email SMTP/IMAP and email automation | |||||
| SMTP / IMAP email Email inbox integrated with CRM | Limited | ||||
| Compose email from chat Send email without switching screens | |||||
| Organization and scheduling Appointments, reminders, and tasks | |||||
| Appointments and calendar Meeting calendar linked to the lead | Limited | Limited | Limited | ||
| Automatic reminders Appointment or follow-up alerts via WhatsApp | Limited | Limited | Limited | Limited | |
| Tasks To-dos assigned per agent or lead | Limited | Limited | Limited | ||
| Marketing and campaigns Bulk sends and anti-block intervals | |||||
| Bulk campaigns Scheduled sends to contact lists | WhatsApp only | Multi-channel | |||
| Anti-block intervals Pauses between sends to reduce risk | Limited | Limited | Limited | Limited | |
| Artificial intelligence Autopilot, transcription, voice, and analysis | |||||
| Chat autopilot AI that replies and executes CRM actions | Whapibot Pro | Salesbot | Limited | Limited | |
| Conversation summary Automatic thread synopsis for the agent | Limited | Limited | |||
| Audio transcription Voice notes converted to text | All plans | Pro plan only | Limited | Limited | |
| Call transcription and summary Turn VoIP calls into text and summaries for the team | |||||
| CRM variables for AI Lead context injected into prompts | Limited | Limited | Limited | ||
| Sentiment analysis Detect positive, neutral, or negative tone | Limited | Limited | |||
| CRM and team control Pipelines, assignment, permissions, and data | |||||
| Twilio VoIP Outbound calls with recording | Limited | ||||
| Kanban pipelines Customizable sales funnels | |||||
| Round robin Automatic assignment across agents | Limited | Limited | Limited | ||
| Admin / delete permissions Granular control of deletion and roles | Limited | Limited | Limited | Limited | |
| Import / export Contacts and data in CSV or other formats | |||||
| Next level with whapi.chat Modules and capabilities that take whapi.chat to the next level | |||||
| AI agent Intelligent assistant integrated into funnel stages | Limited | Limited | Limited | ||
| Advanced AI reasoning Chain-of-thought for complex cases | Limited | ||||
| RAG knowledge base Your documents power AI replies | Limited | Limited | |||
| Rules per funnel and stage Different automation per lead phase | Limited | Limited | Limited | ||
| Permanent AI credits Wallet balance that does not expire monthly | Limited | Limited | Limited | Limited | |
| Unified multi-channel leads One contact, all channels in one thread | Limited | Limited | Limited | ||
| Logistics and inventory Stock, shipments, and delivery tracking | |||||
| Addon marketplace Extra modules enabled from the panel | Limited | Limited | |||
| B2B companies Corporate accounts with multiple contacts | Limited | ||||
Channels and connectivity
WhatsApp Business API
Official line with Meta templates and metrics
whapi.chat Included Official WABA
Kommo Included Certified BSP
Whaticket Partial With setup
Leadsales Included Official API
Mercately Included WABA included
Web widget
Embedded chat on your website
whapi.chat Included Native script
Kommo Not included
Whaticket Partial Basic
Leadsales Partial Limited
Mercately Partial Web chat
TikTok Business
TikTok direct messages routed to the inbox
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Not included
Instagram, Facebook and Messenger
Meta channels unified in one inbox
whapi.chat Included
Kommo Included
Whaticket Included
Leadsales Included
Mercately Included
E-commerce sync
Catalog and orders from your online store
whapi.chat Included Shopify / Woo
Kommo Partial Integrations
Whaticket Not included
Leadsales Not included
Mercately Partial ML catalog
Digital payments
Collect with payment gateways from operations
whapi.chat Included Mercado Pago and PayPal
Kommo Partial Integrations
Whaticket Not included
Leadsales Not included
Mercately Included Mercado Libre/Pago
Chat and messaging
Schedule audio messages
Send voice notes at a set date and time
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Not included
Mercately Partial Limited
Schedule file sends
Scheduled attachments in the thread
whapi.chat Included
Kommo Included
Whaticket Included
Leadsales Partial Limited
Mercately Included
Internal notes
Private team comments on the chat
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Starred messages
Flag key messages to revisit later
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Not included
Multimedia quick replies
Shortcuts with text, image, audio, or video
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Sales closure
PDF quotes
Generate and send quotes without leaving chat
whapi.chat Included
Kommo Not included
Whaticket Partial Limited
Leadsales Not included
Mercately Included
Product catalog
Products with pricing in the sales thread
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Included
Quotes with calendar
Schedule quote delivery or follow-up
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
Lead → sale traceability
Contact history through to closed deal
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Send location
Share a map pin in the conversation
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Not included
Mercately Not included
Finance and collections
Payment calendar
Due dates and installments in calendar view
whapi.chat Included Pro plan
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
Debtor history
Delinquency record per customer
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Not included
Income vs debt
Collected vs outstanding balance by period
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
Cash flow projection
Revenue estimate at 3, 6, and 12 months
whapi.chat Included Custom
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Not included
Sales performance
Sales metrics and team performance
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Partial Top products
Integrated email
SMTP / IMAP email
Email inbox integrated with CRM
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Not included
Compose email from chat
Send email without switching screens
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Not included
Organization and scheduling
Appointments and calendar
Meeting calendar linked to the lead
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Automatic reminders
Appointment or follow-up alerts via WhatsApp
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Tasks
To-dos assigned per agent or lead
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Marketing and campaigns
Bulk campaigns
Scheduled sends to contact lists
whapi.chat Included WhatsApp only
Kommo Included Multi-channel
Whaticket Included WhatsApp
Leadsales Included WhatsApp
Mercately Included WhatsApp
Anti-block intervals
Pauses between sends to reduce risk
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Artificial intelligence
Chat autopilot
AI that replies and executes CRM actions
whapi.chat Included Whapibot Pro
Kommo Partial Salesbot
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Included
Conversation summary
Automatic thread synopsis for the agent
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
Audio transcription
Voice notes converted to text
whapi.chat Included All plans
Kommo Partial Pro plan only
Whaticket Partial Limited
Leadsales Not included
Mercately Partial Limited
Call transcription and summary
Turn VoIP calls into text and summaries for the team
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Not included
CRM variables for AI
Lead context injected into prompts
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Sentiment analysis
Detect positive, neutral, or negative tone
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
CRM and team control
Twilio VoIP
Outbound calls with recording
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Not included
Kanban pipelines
Customizable sales funnels
whapi.chat Included
Kommo Included
Whaticket Included
Leadsales Included
Mercately Included
Round robin
Automatic assignment across agents
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Admin / delete permissions
Granular control of deletion and roles
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Import / export
Contacts and data in CSV or other formats
whapi.chat Included
Kommo Included
Whaticket Included
Leadsales Included
Mercately Included
Next level with whapi.chat
AI agent
Intelligent assistant integrated into funnel stages
whapi.chat Included
Kommo Not included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Advanced AI reasoning
Chain-of-thought for complex cases
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
RAG knowledge base
Your documents power AI replies
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
Rules per funnel and stage
Different automation per lead phase
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Not included
Mercately Partial Limited
Permanent AI credits
Wallet balance that does not expire monthly
whapi.chat Included
Kommo Partial Limited
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Unified multi-channel leads
One contact, all channels in one thread
whapi.chat Included
Kommo Included
Whaticket Partial Limited
Leadsales Partial Limited
Mercately Partial Limited
Logistics and inventory
Stock, shipments, and delivery tracking
whapi.chat Included
Kommo Not included
Whaticket Not included
Leadsales Not included
Mercately Not included
Addon marketplace
Extra modules enabled from the panel
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Partial Limited
B2B companies
Corporate accounts with multiple contacts
whapi.chat Included
Kommo Partial Limited
Whaticket Not included
Leadsales Not included
Mercately Not included
Head-to-head guides
Go deeper into each comparison in the market
Beyond the master matrix, each guide breaks down real pricing, smooth migration, and use cases against Kommo, Whaticket, Leadsales, and Mercately.
- Price & TCO
- Data migration
- Use cases
- Feature table
01
whapi.chat vs Whaticket
- AI without OpenAI
- Widget & tokens
- PDF quotes
02
whapi.chat vs Kommo
- Flat team pricing
- Native collections
- BSP vs QR Lite
03
whapi.chat vs Leadsales
- Multichannel
- Integrated email
- Funnels & AI
04
whapi.chat vs Mercately
- Finance
- Logistics
- E-commerce
Next step
Ready to see whapi.chat in action?
Book a demo on WhatsApp or review plans with flat team pricing and Collections and Logistics modules included.