Campaigns

Contact lists for campaigns

Create lists and import contacts with Excel (.xls/.xlsx) using the columns nome, numero, and email.

Where they are

Go to Campañas y mensajería → Listas de Contactos (/contact-lists).

Lists feed the Lista de Contactos field when creating a campaign. They require the plan’s Campañas module (useCampaigns).

Create a list

  1. In Listas de Contactos, create a new list and give it a name.
  2. Open the list to manage its contacts (/contact-lists/:id/contacts).
  3. You can add contacts one by one or import them from Excel.

Import from Excel

  1. Inside the list, use the spreadsheet import.
  2. Only .xls or .xlsx files are accepted (accept=".xls,.xlsx").
  3. Download the sample template planilha.xlsx from the import flow itself.
  4. The columns the system reads are fixed:
    • nome (name)
    • numero (phone; also accepts variants like número / Numero)
    • email (optional; also e-mail / Email)

There is no column mapper: the file must use those headers. The number is normalized (digits only) and validated against WhatsApp when possible.

Difference from CRM Contactos

Listas de ContactosContactos
MenuCampañas y mensajería → Listas de ContactosMensajería → Contactos
UseCampaign audienceCRM / chats
ImportOnly .xls / .xlsxAccepts .xls, .xlsx, and .csv

Do not mix the two flows: a campaign list is not imported as CSV from the Contactos module.