AI included without an OpenAI account or separate tokens

Whaticket requires you to manage your own OpenAI account, API key, and pay tokens directly to OpenAI. With whapi.chat, AI comes in the plan: top up credits from the panel, see exactly what consumes them, and you do not depend on any external platform.

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Real cost of AI

Whaticket at $49/mo is more expensive than it looks

Whaticket AI is not included. To use it, you create an OpenAI account, configure your API key, and pay tokens there directly: $20 to $50 extra per month depending on volume. Real cost: $69–$99/mo for 3 users without PDF quotes, without native transcription, and with web widget at +$20/mo. whapi.chat starts at $59/mo with 4 users, AI included, PDF quotes, and audio transcription. On Growth ($119/mo) the web widget is unlimited.

  • AI without OpenAI
  • PDF quotes included
  • Native transcription
  • 4 agents for $59/mo
AI without OpenAI
PDF quotes included
Native transcription
4 agents for $59/mo
Requires external tool

What teams on Whaticket solve with external tools

Whaticket is built around centralizing conversations. But when the team needs more than that, these friction points appear with no solution inside the plan.

OpenAI API key required. AI does not work without separate setup

Web widget costs $20/mo extra. Not included in any plan

No native audio transcription in the panel

No analysis of images or documents sent via WhatsApp

No Logistics module or shipment tracking

Operational shift

What changes when you switch to whapi.chat

Browse each difference and see how whapi.chat turns the alternative's limitations into a more complete operation from one panel.

Use the controls or swipe to explore each key difference.

From AI that only replies with text

to AI that executes actions in your CRM

Before with Whaticket

The bot replies, but every stage change, assignment, or update is done by a human elsewhere.

After with whapi.chat

AI moves leads, assigns agents, and updates the CRM while the conversation continues on WhatsApp.

What changes in operations?

Fewer jumps between chat and panel: operational closure happens in the same thread where the sale started.

  • Less manual work
  • Faster response
  • CRM always up to date
FAQ

Frequently asked questions: whapi.chat vs Whaticket

Whaticket has an open-source version and whapi.chat does not — does that matter?

While Whaticket offers an open-source version to self-host on your servers, that means maintaining infrastructure, patches, and technical support on your own: no included AI, no PDF quotes, and no Collections module. whapi.chat delivers the full operation from the plan: managed AI, transcription, in-chat quotes, and financial closure without depending on OpenAI separately.

How does whapi.chat manage AI credits — do I need to do anything special?

No. AI runs internally and you never interact with OpenAI. You top up credits from your whapi.chat panel, see exactly which event consumed how much (AI messages, transcription, product lookup), and topped-up credits do not expire. They accumulate in your permanent wallet.

Can I migrate my contacts from Whaticket?

Contacts are imported from CSV with preview: you select which to import before confirming. Funnels are recreated in whapi.chat. Previous conversation history stays on Whaticket servers and does not migrate automatically.

No external accounts

Ready for AI included without managing OpenAI?

Switch to a plan where AI, transcription, quotes, and Collections are included. No API keys, no tokens to manage, no surprises at month end.

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