Kommo gets expensive when your team grows

With Kommo, every new user increases the bill. On whapi.chat you have 8 agents from $99/mo, compared to $450/mo for 10 users on Kommo Pro, plus you quote, collect installments, and log shipments from the same panel.

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Price per team, not per seat

With Kommo, the team grows and so does the bill

10 people on Kommo Pro, the only plan with transcription and full AI, cost $450/mo. No Collections module, no PDF quotes, no Logistics. The whapi.chat Pro plan gives you 8 agents at $99/mo with all of that included, plus AI that analyzes images and documents your customers send you on WhatsApp.

8 agents at $99/mo
Exclusive Collections
PDF quotes
Multimedia AI

8 agents at $99/mo

Exclusive Collections

PDF quotes

Multimedia AI

Per-user pricing scales without a clear limit with every hire

Audio transcription only on Pro plan: $45 extra per user

AI credits run out and are paid separately; no permanent wallet

No confirmed analysis of images or documents sent via WhatsApp

No daily metrics report sent automatically via WhatsApp

From quoting in another tool and returning to chat

to sending PDF quotes from WhatsApp

Before with Kommo

The seller builds the proposal outside, attaches it, and wastes time switching between CRM, design, and conversation.

After with whapi.chat

You generate and send the PDF in the same thread where you negotiate, without breaking the closing rhythm.

What changes in operations?

Quoting stops being a separate step and becomes a natural part of the sales flow.

Close in thread
Fewer apps open
Faster proposal

From listening to audios one by one or paying for an expensive plan

to transcribing voice notes from the base plan

Before with Kommo

Customer voice notes pile up without text and the team loses minutes replaying each message.

After with whapi.chat

Every voice note appears transcribed in chat from the first plan, ready to reply.

What changes in operations?

Support no longer depends on headphones and speeds up response during peak hours.

Instant text
No premium plan
Less dead time

From credits that run out and are paid separately

to AI wallet that does not expire

Before with Kommo

Slow months waste balance and busy months force extra packages with billing surprises.

After with whapi.chat

You top up when needed and balance accumulates in a permanent wallet, visible in the panel.

What changes in operations?

AI cost goes from variable and unpredictable to an expense you control month to month.

Accumulable balance
Predictable cost
No waste

From calculating future collections in external spreadsheets

to projecting revenue at 3, 6, and 12 months

Before with Kommo

Finance exports CRM data and builds manual projections to know how much will come in.

After with whapi.chat

The panel projects how much you will collect based on active installments and debtors, without leaving the system.

What changes in operations?

Cash planning aligns with commercial operations in real time.

Cash visibility
Less Excel
Anticipated decisions

From chasing installments with manual reminders

to collecting installments with integrated calendar

Before with Kommo

Each due date is tracked on personal WhatsApp, notes, or spreadsheets outside the CRM.

After with whapi.chat

Collections calendar, debtor history, and follow-up from the same sales panel.

What changes in operations?

Collections stop being a parallel process and integrate into the post-sale cycle.

Live calendar
Debt history
Less delinquency

From payment links created outside the CRM

to collecting with Mercado Pago in the conversation

Before with Kommo

The agent generates the charge on another platform and returns to chat only to paste the link.

After with whapi.chat

You send the charge with Mercado Pago directly on WhatsApp and confirm payment in the thread.

What changes in operations?

Fewer steps between agreement and actual collection, especially critical in chat sales.

Payment in thread
No manual integrations
Shorter close

From logging into CRM to see how the day closed

to receiving daily metrics via WhatsApp

Before with Kommo

The manager opens Kommo every morning to understand volume, conversions, and pending items.

After with whapi.chat

At midnight the operational summary reaches the lead's WhatsApp, without opening the panel.

What changes in operations?

Daily supervision becomes proactive and does not depend on someone remembering to check the CRM.

Automatic alert
No morning login
More aligned team

From downloading attachments to review them

to viewing PDFs inside the chat thread

Before with Kommo

Invoices, quotes, and contracts force you to leave chat to open them in another app.

After with whapi.chat

Documents are viewed in the panel while you keep conversing with the customer.

What changes in operations?

Less document friction: negotiation is not interrupted when reviewing each file in chat.

In-context view
No downloads
Continuous response

Full comparison table

49 key features to compare. See how whapi.chat stands out against Kommo.

Feature	whapi.chat	Kommo
Channels and connectivity Conversation sources and payments connected to the inbox
WhatsApp QR / Lite QR code connection without official API	Multi-number QR Lite	WABA only
WhatsApp Business API Official line with Meta templates and metrics	Official WABA	Certified BSP
Web widget Embedded chat on your website	Native script
TikTok Business TikTok direct messages routed to the inbox
Instagram, Facebook and Messenger Meta channels unified in one inbox
E-commerce sync Catalog and orders from your online store	Shopify / Woo	Integrations
Digital payments Collect with payment gateways from operations	Mercado Pago and PayPal	Integrations
Chat and messaging Tools inside the conversation thread
Schedule audio messages Send voice notes at a set date and time		Limited
Schedule file sends Scheduled attachments in the thread
Internal notes Private team comments on the chat
Starred messages Flag key messages to revisit later		Limited
Multimedia quick replies Shortcuts with text, image, audio, or video		Limited
Sales closure Quoting, catalog, and sale tracking
PDF quotes Generate and send quotes without leaving chat
Product catalog Products with pricing in the sales thread
Quotes with calendar Schedule quote delivery or follow-up
Lead → sale traceability Contact history through to closed deal
Send location Share a map pin in the conversation		Limited
Finance and collections Installments, debtors, and revenue projection
Payment calendar Due dates and installments in calendar view	Pro plan
Debtor history Delinquency record per customer
Income vs debt Collected vs outstanding balance by period		Limited
Cash flow projection Revenue estimate at 3, 6, and 12 months	Custom
Sales performance Sales metrics and team performance
Integrated email SMTP/IMAP and email automation
SMTP / IMAP email Email inbox integrated with CRM		Limited
Compose email from chat Send email without switching screens
Organization and scheduling Appointments, reminders, and tasks
Appointments and calendar Meeting calendar linked to the lead
Automatic reminders Appointment or follow-up alerts via WhatsApp		Limited
Tasks To-dos assigned per agent or lead
Marketing and campaigns Bulk sends and anti-block intervals
Bulk campaigns Scheduled sends to contact lists	WhatsApp only	Multi-channel
Anti-block intervals Pauses between sends to reduce risk		Limited
Artificial intelligence Autopilot, transcription, voice, and analysis
Chat autopilot AI that replies and executes CRM actions	Whapibot Pro	Salesbot
Conversation summary Automatic thread synopsis for the agent		Limited
Audio transcription Voice notes converted to text	All plans	Pro plan only
Call transcription and summary Turn VoIP calls into text and summaries for the team
CRM variables for AI Lead context injected into prompts
Sentiment analysis Detect positive, neutral, or negative tone		Limited
CRM and team control Pipelines, assignment, permissions, and data
Twilio VoIP Outbound calls with recording		Limited
Kanban pipelines Customizable sales funnels
Round robin Automatic assignment across agents
Admin / delete permissions Granular control of deletion and roles		Limited
Import / export Contacts and data in CSV or other formats
Next level with whapi.chat Modules and capabilities that take whapi.chat to the next level
AI agent Intelligent assistant integrated into funnel stages
Advanced AI reasoning Chain-of-thought for complex cases
RAG knowledge base Your documents power AI replies		Limited
Rules per funnel and stage Different automation per lead phase		Limited
Permanent AI credits Wallet balance that does not expire monthly		Limited
Unified multi-channel leads One contact, all channels in one thread
Logistics and inventory Stock, shipments, and delivery tracking
Addon marketplace Extra modules enabled from the panel		Limited
B2B companies Corporate accounts with multiple contacts		Limited

Channels and connectivity

WhatsApp QR / Lite

QR code connection without official API

whapi.chat Included Multi-number QR Lite

Kommo Partial WABA only

WhatsApp Business API

Official line with Meta templates and metrics

whapi.chat Included Official WABA

Kommo Included Certified BSP

Web widget

Embedded chat on your website

whapi.chat Included Native script

Kommo Not included

TikTok Business

TikTok direct messages routed to the inbox

whapi.chat Included

Kommo Not included

Instagram, Facebook and Messenger

Meta channels unified in one inbox

whapi.chat Included

Kommo Included

E-commerce sync

Catalog and orders from your online store

whapi.chat Included Shopify / Woo

Kommo Partial Integrations

Digital payments

Collect with payment gateways from operations

whapi.chat Included Mercado Pago and PayPal

Kommo Partial Integrations

Chat and messaging

Schedule audio messages

Send voice notes at a set date and time

whapi.chat Included

Kommo Partial Limited

Schedule file sends

Scheduled attachments in the thread

whapi.chat Included

Kommo Included

Internal notes

Private team comments on the chat

whapi.chat Included

Kommo Included

Starred messages

Flag key messages to revisit later

whapi.chat Included

Kommo Partial Limited

Multimedia quick replies

Shortcuts with text, image, audio, or video

whapi.chat Included

Kommo Partial Limited

Sales closure

PDF quotes

Generate and send quotes without leaving chat

whapi.chat Included

Kommo Not included

Product catalog

Products with pricing in the sales thread

whapi.chat Included

Kommo Included

Quotes with calendar

Schedule quote delivery or follow-up

whapi.chat Included

Kommo Not included

Lead → sale traceability

Contact history through to closed deal

whapi.chat Included

Kommo Included

Send location

Share a map pin in the conversation

whapi.chat Included

Kommo Partial Limited

Finance and collections

Payment calendar

Due dates and installments in calendar view

whapi.chat Included Pro plan

Kommo Not included

Debtor history

Delinquency record per customer

whapi.chat Included

Kommo Not included

Income vs debt

Collected vs outstanding balance by period

whapi.chat Included

Kommo Partial Limited

Cash flow projection

Revenue estimate at 3, 6, and 12 months

whapi.chat Included Custom

Kommo Not included

Sales performance

Sales metrics and team performance

whapi.chat Included

Kommo Not included

Integrated email

SMTP / IMAP email

Email inbox integrated with CRM

whapi.chat Included

Kommo Partial Limited

Compose email from chat

Send email without switching screens

whapi.chat Included

Kommo Not included

Organization and scheduling

Appointments and calendar

Meeting calendar linked to the lead

whapi.chat Included

Kommo Included

Automatic reminders

Appointment or follow-up alerts via WhatsApp

whapi.chat Included

Kommo Partial Limited

Tasks

To-dos assigned per agent or lead

whapi.chat Included

Kommo Included

Marketing and campaigns

Bulk campaigns

Scheduled sends to contact lists

whapi.chat Included WhatsApp only

Kommo Included Multi-channel

Anti-block intervals

Pauses between sends to reduce risk

whapi.chat Included

Kommo Partial Limited

Artificial intelligence

Chat autopilot

AI that replies and executes CRM actions

whapi.chat Included Whapibot Pro

Kommo Partial Salesbot

Conversation summary

Automatic thread synopsis for the agent

whapi.chat Included

Kommo Partial Limited

Audio transcription

Voice notes converted to text

whapi.chat Included All plans

Kommo Partial Pro plan only

Call transcription and summary

Turn VoIP calls into text and summaries for the team

whapi.chat Included

Kommo Not included

CRM variables for AI

Lead context injected into prompts

whapi.chat Included

Kommo Included

Sentiment analysis

Detect positive, neutral, or negative tone

whapi.chat Included

Kommo Partial Limited

CRM and team control

Twilio VoIP

Outbound calls with recording

whapi.chat Included

Kommo Partial Limited

Kanban pipelines

Customizable sales funnels

whapi.chat Included

Kommo Included

Round robin

Automatic assignment across agents

whapi.chat Included

Kommo Included

Admin / delete permissions

Granular control of deletion and roles

whapi.chat Included

Kommo Partial Limited

Import / export

Contacts and data in CSV or other formats

whapi.chat Included

Kommo Included

Next level with whapi.chat

AI agent

Intelligent assistant integrated into funnel stages

whapi.chat Included

Kommo Not included

Advanced AI reasoning

Chain-of-thought for complex cases

whapi.chat Included

Kommo Not included

RAG knowledge base

Your documents power AI replies

whapi.chat Included

Kommo Partial Limited

Rules per funnel and stage

Different automation per lead phase

whapi.chat Included

Kommo Partial Limited

Permanent AI credits

Wallet balance that does not expire monthly

whapi.chat Included

Kommo Partial Limited

Unified multi-channel leads

One contact, all channels in one thread

whapi.chat Included

Kommo Included

Logistics and inventory

Stock, shipments, and delivery tracking

whapi.chat Included

Kommo Not included

Addon marketplace

Extra modules enabled from the panel

whapi.chat Included

Kommo Partial Limited

B2B companies

Corporate accounts with multiple contacts

whapi.chat Included

Kommo Partial Limited

FAQ

Frequently asked questions: whapi.chat vs Kommo

Does whapi.chat replace Kommo as a sales CRM?

For most LATAM teams, yes. whapi.chat covers Kanban funnels, custom fields, appointments, tasks, and SMTP/IMAP email, and adds Collections, Logistics, and PDF quotes that Kommo does not include. While Kommo excels at automatic round robin or BSP certification, to run sales + collections + dispatch on WhatsApp, whapi.chat concentrates everything in one panel at fixed team pricing.

How much exactly does a 10-person team with real AI cost on Kommo vs whapi.chat?

On Kommo, 10 users on Pro plan are $450/mo, without Collections or PDF quotes. On whapi.chat, the Pro plan for 8 agents costs $99/mo with Collections, Logistics, email, audio transcription, and PDF quotes included.

Can I import my funnels and contacts from Kommo?

Yes. Contacts are imported from CSV with preview: you select which to import before confirming. Funnels are recreated in whapi.chat, which supports unlimited stages and custom fields. The Pro plan includes a dedicated onboarding session to assist migration.

Assisted migration

Your team grows and Kommo still charges per user?

Switch to whapi.chat Pro ($99/mo): 8 agents vs $450/mo on Kommo Pro, with PDF quotes, Collections, and Logistics ready from day one.

Request demo via WhatsApp View plans and pricing

Kommo gets expensive when your team grows

With Kommo, the team grows and so does the bill

The gaps teams on Kommo report month after month

Per-user pricing scales without a clear limit with every hire

Audio transcription only on Pro plan: $45 extra per user

AI credits run out and are paid separately; no permanent wallet

No confirmed analysis of images or documents sent via WhatsApp

No daily metrics report sent automatically via WhatsApp

From quoting in another tool and returning to chat

to sending PDF quotes from WhatsApp

Channels and connectivity

Chat and messaging

Sales closure

Finance and collections

Integrated email

Organization and scheduling

Marketing and campaigns

Artificial intelligence

CRM and team control

Next level with whapi.chat

Frequently asked questions: whapi.chat vs Kommo

Your team grows and Kommo still charges per user?